Without a doubt, artificial intelligence (AI) will have a profound impact on the footprint of enterprise resource planning (ERP) solutions in the foreseeable future. AI will enable organizations to further optimize their operating model made up of business processes, software applications, governance structures and technology infrastructure.
To orchestrate this transformation, organizations must revamp their IT strategies and roadmaps and ingest the value of artificial intelligence and enterprise resource planning (ERP) integration. These technologies go hand in hand because they cover the same spectrum.
AI-enabled ERP solutions will by default impact the heart and soul of day-to-day operations. The mix of people, process and technology is going to change. AI solutions will take over routine tasks in the end-to-end business process model that are currently performed by humans. This particular change is driven by an ongoing need to reduce operational cost. It is an irreversible process: “You either disrupt or get disrupted.”
At the same time AI can augment people’s capabilities and the effectiveness of the organization as a whole. This can be realized by shifting the focus to non-routine, analytical and creative tasks. Such a shift can only happen when AI and ERP are being addressed at the same time.